Last Updated: June 1, 2023
If you wish to cancel your booking, please notify us as soon as possible. Refunds will be processed according to the following schedule:
| Cancellation Time | Refund Amount |
|---|---|
| More than 48 hours before service | 100% refund |
| 24-48 hours before service | 75% refund |
| 6-24 hours before service | 50% refund |
| Less than 6 hours or no-show | No refund |
In the unlikely event that we need to cancel your booking due to unforeseen circumstances (vehicle breakdown, driver unavailability, etc.), we will:
Refunds will be processed within 7-10 business days from the date of cancellation. The refund will be issued to the original payment method used for booking.
If you terminate the service before completion (e.g., early return during an outstation trip), no refund will be provided for the unused portion.
No refunds will be provided for cancellations due to events beyond our control (natural disasters, political unrest, pandemics, etc.). In such cases, we may offer credit for future services.
To request a refund, please contact us at:
Email: refunds@deeptravelsjaipur.com
Phone: 9509764224
Please provide your booking reference number and reason for cancellation.
Any disputes regarding refunds will be resolved on a case-by-case basis at the discretion of Deep Tour and Travels management.